2002 JAGUAR XK8 User Comment / Complaint

2002 JAGUAR XK8 User Comment / Complaint

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2009-07-12 10:14:40 Los Angeles

This just happened to my 2002 XK8. I was driving and decelerating as I approached a bend in the road when the transmission made a whirring/grinding noise, the Transmission Fault message popped on and then the car went into a spin, throwing my car into a guard rail. Galpin Jaguar in Van Nuys, California has been most unhelpful with this situation. This is a product warranty issue and my car had just been through the 80k inspection. Didn't Jaguar have a duty to notify me as part of any of the scheduled service inspections of this known problem with their transmission? I had just had the car serviced at 80k and the transmission locked up at ~83k.

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2007-06-02 Punta Gorda, FL
Transmission locks up or hard downshifts at speeds of fifteen miles or below on decellateration. found recall campaign number 99v138000, dated june 02, 1999, however was told my vin number was not on recall list. i checked the internet and found hundreds of blogs of complaints involving the exact same problem. if this is a known failure and a recall was issued why not to some vehicles and not to all transmissions that were affected. the jaguar person i spoke to was very defensive and would not let me get a word in edgewise, kept repeating that my vin number was not associated to that particular recall. this is a transmission problem that hundreds of owners are facing and should not be associated to a particular vehicle. i understand that the xj8 has the same transmission and have the same problem associated with the transmission.  view
2009-07-12 Los Angeles
This just happened to my 2002 XK8. I was driving and decelerating as I approached a bend in the road when the transmission made a whirring/grinding noise, the Transmission Fault message popped on and then the car went into a spin, throwing my car into a guard rail. Galpin Jaguar in Van Nuys, California has been most unhelpful with this situation. This is a product warranty issue and my car had just been through the 80k inspection. Didn't Jaguar have a duty to notify me as part of any of the scheduled service inspections of this known problem with their transmission? I had just had the car serviced at 80k and the transmission locked up at ~83k.  view
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