2000 VOLVO V40 User Comment / Complaint

2000 VOLVO V40 User Comment / Complaint

HOME » V » VOLVO » V40 » 2000 » Springs » comment/complaint
2008-04-23 12:55:15 ny

yes, i have the same issue. my mechanic failed to see this 2 x and it wasn't until i went to sears to buy tires that they told me the springs were shot -

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2006-07-14 New Hartford, CT
Upon returning to the dealership for the third time for a complaint about a suspicious sounding thump or clunk in the passenger-side rear of our 2000 volvo v40, it was discovered that both coil springs had broken. the vehicle at the time of repair has 50,080 miles on it; when the noise was first reported to the dealer on 12/09/04 the car had 37,448 miles. both springs broke identically at the first coil where they sit in the base plate of the strut assembly. both fractures are a spiral cut through the coils wire, like a fatigue or stress fracture. the dealer replaced the coils at my expense which included the extra cost of replacing both control arms and strut assemblies because of the difficulties they had removing the bolts due to corrosion ($1103). after my complaint, they offered to cover the cost of the springs only ($200) which allowed them to keep the springs. i persuaded the service advisor to allow me to have one piece of the spring for evidence. i have researched and found other owners who have had this exact failure in their vehicles suspension. i believe volvo has an engineering flaw in the tempered steel coil springs.  view
2008-04-23 ny
yes, i have the same issue. my mechanic failed to see this 2 x and it wasn't until i went to sears to buy tires that they told me the springs were shot -  view
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VOLVO Comments and Complaints ID:8730 - Vehicle Safety Comments and Complaints Information for VOLVO V40

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