1995 FORD CROWN VICTORIA User Comment / Complaint

July 2006 my crown victoria caught on fire due to a brake switch and cruise control wiring problem i notified ford motor company to see if there was any recall or problem with such happenings they told me no. august 2007- i received a recall notice for my crown victoria that this problem does exist= i almost lost my car to this fire i had it repaired at my mechanic in july they same day the fire happened i had it flatbedded to his garage. in september 2007- i brought the recall letter and the bill to mantilla ford to see about a reimbursement for this problem just like the recall letter told me to do with all the appropriate bills etc. i was told by the service department at mantilla that they would give it to their regional manager and he will call me.. on october 26, 2007 i called mantilla because i heard nothing they said he would call me today well now october 30, 2007 i have heard nothing at all. i only want this problem resolved and reimbursement for a repair per the recall which i think i am entitled to. but i am having no satisfaction at all--can you help me don't understand why this problem happened to me in july and then in august i get a recall for the problem i just went through which was scary and costly i hope this is the right place to complain if not pls contact me or email me either way.