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1994 LINCOLN TOWN CAR User Comment / Complaint

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2007-10-30 00:00:00 Pasadena, TX

Recall campaign 07v336000 is not being implemented. ford is simply destroying the vehicle's cruise control and since their liability is thus eliminated, they are systematically dragging their feet in repairing cars. the fix promised in october 2007 is now claimed to not be available until dec. 2007. my parents car has been rendered unusable for trips since august and now they will not be able to travel for thanksgiving or christmas!!! one is disabled and cannot drive and the other has leg spasm problems and must use cruise control for safe driving for more than an hour. ford refuses to reconnect the system pending their fix which i suspect will never appear. thanks for nothing dot and ford!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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