1999 DODGE DAKOTA User Comment / Complaint

Aug. 24, 2007 abs @ brake warning lamps light, brake pedal went to the floor. made appointment at a dealership. aug. 25, 2007 1) i found master cycl. was empty (no brake fluid.) 2) found hole in rusted brake line under drivers side door.3) found all brake lines were rusted underneath side of truck. aug. 28, 2007 had truck towed to dealership. aug. 30, 2007 called customer assistance center to check on recall for rusted brake lines. no recalls. given case # 16686272. 1st estimate for repairs $350.00 to 400.00. 2nd estimate for repairs $500.00 to 600.00. 3rd estimate for repairs $700.00 to 800.00. sept. 11, 2007 repairs completed. all brake lines underneath truck were replaced with original parts. total 8 lines. total bill was $865.24 minus a 10% coupon i had total now $781.92. service manager comments: he has a similar truck, after seeing my rusted brake lines, he is going to have all his brake lines replaced on his truck. sept. 14, 2007 called customer assistance center for the 2nd time. gave them updated repair information & told them this is a very serious safety issue & are lucky that i was driving not my wife or one of my children when the brakes went out. asked for refund for repairs, turned down.