1998 OLDSMOBILE CUTLASS User Comment / Complaint

1) the failure occurred under normal use of wipers in heavy rain. 2) during normal use, the passenger side wiper arm appeared to become dislodged and began moving erratically. after inspection of the wiper assembly it was discovered that the plastic housing that holds the wiper arm to the wiper motor was cracked and broken away from the linkage to the wiper motor. the consequences of this failure is that neither wiper arm operates and this causes hazardous driving conditions by reducing visibility during rain or frost. 3) after researching this apparent defect in the manufacturers original part, i discovered an open recall is already in effect for this particular year, make, and model (nhtsa campaign id# 01v068000). the description under this recall is identical to the problem i encountered and is for the same vehicle. i contacted the manufacturer, gm-oldsmobile, and the open recall was verified, but i was told my particular vin# was not on their list. i was told that if gm happens to add other vehicles from the same year, make, and model to the list then i would be notified, but no repairs would be offered.