2002 FORD EXPEDITION User Comment / Complaint

On 7/3/2007 i heard a loud banging sound and smelled gas coming from under my engine. when i had it towed to sioux falls ford, they said a spark plug had blown out. when i asked if that was a factory defect, i was told that the plug may have been put in incorrectly. i have never had the spark plugs replaced, so i knew it was a factory plug, but the technician said that they had no way of knowing that. i spent $800 to have the it re-thread. 4 weeks later, a different spark plug did the same thing. at that time, they told me that they would check all of the spark plugs to ensure that they were tight. 4 weeks after that, the ignition coil needed to be replaced in that plug and the plug needed to be replaced. they claimed that their repairs had not caused this, but i feel like i have been getting the run-around on all of this simply because i am a woman.