1997 MERCURY TRACER User Comment / Complaint

Tl contact owns a 1997 mercury tracer. on october 8, 2007, the contact drove to the dealer because the vehicle was leaking coolant. after three hours of inspecting the vehicle, the cause of the failure was still undetermined. the dealer advised her to bring the vehicle back in a few days. a couple of days later, while driving 45 mph, the vehicle began losing speed and the engine failed. the vehicle was towed back to the dealer and they stated that the engine failed. the vehicle has an extended warranty through another company. the vehicle was inspected by the warranty company, but they refused to pay for the repair work. the dealer refused to perform the repair. the contact believed that this was because she reported the dealer to the better business bureau. the current and failure mileages were 91,698.