2002 MINI COOPER User Comment / Complaint

2002 MINI COOPER User Comment / Complaint

HOME » M » MINI » COOPER » 2002 » Clutch assembly » comment/complaint
2007-09-26 00:00:00 Oakland, CA

We purchased our 2002 mini on 10/10/06, w/55,059 miles on it. 9 days later the clutch went out, not covered by extended warranty that we purchased. we towed it back to mini san francisco service dept who insisted that we wore out the clutch and it was our problem, wear and tear, etc. ? after 9 days! unbelievable! they offered to pay half, but we felt this was completely unfair. we then had to battle with the service dept and they eventually called mini usa who agreed to pay the other half to replace the clutch. a few months later our mini was due for scheduled maintenance (inspection 2, $390), which we had don on 2/6/07, with no notable problems. then on 9/14/07, at 67,829 miles, the clutch went out again! twice in under one year! we have driven manual transmission vehicles for over 15 years and never had to replace a clutch, let alone twice in one year! of course it is not covered by warranty and the dealership is insisting that it is our fault that we burnt out the clutch, which is absurd. we would have to grind the gears every time we shift in order to burn out a brand new clutch within one year. mini usa is taking the word of the service manager and will not help us. we are not sure if this is related to the recall (manual transmission:floor shift assembly), however, the dealership/service dept denies that such a recall exists. when searching google we found many others having the same or very similar complaints of clutches going out in unusually short periods of driving time. each time the dealership blames the driver and denies that this is a common problem with this vehicle. our mini is sitting at the dealership right now as we research and try to figure out how to resolve this situation fairly. at this point, we just want to get it repaired and sell it. although, i feel bad selling this car to anyone, since it clearly has mechanical defects.

Send us your comment

Email
change MINI
Comment Requirements
Email
* Required - We will send a verification link to this email before your comment is posted.
Password
Optional - If you leave many comments and do not want to verify each one individually, put a password in this field. Your first comment will still need to be verified, but after it has you will be able to post comments immediatlely without having to wait for the verification email from our servers.
Location
Optional - City & State if you live in the US or Canada, City & Country if you live anywhere else
Make / Model / Year
* Required
Image Form Verification
* Required
Password
change COOPER
Location
change 2002
Comment    Max Characters: 1000 -- Remaining: 1000
Security Image Enter letters from box to the left
   
comments/
Keywords:
MINI COOPER Comments and Complaints, Safety Comments and Complaints MINI COOPER, MINI COOPER Vehicle Safety Comments and Complaints, Comments and Complaints MINI COOPER, MINI COOPER Comments and Complaints, Vehicle Comments and Complaints MINI COOPER

Page Description:
MINI Comments and Complaints - Vehicle Safety Comments and Complaints Information for MINI COOPER

Quick Find

 




Home  |  Auto Blog  |  Vehicle Recalls  |  Service Bulletins  |  All World B2B

New Autos