1998 FORD CONTOUR User Comment / Complaint

Tl contact owns a 1998 ford contour. the vehicle was taken to the repair shop for regularly scheduled maintenance. the mechanic stated that the front passenger side coil spring failed. in 2001, the contact received a recall notice for nhtsa campaign id number 01v255000 (suspension:front:springs:coil springs). the dealer inspected the vehicle at that time and stated that no repair was needed. however, now that the failure has occurred, the manufacturer stated that the recall was no longer valid. the failure mileage was 73,000 and current mileage was 81,000.