2006 FORD EXPLORER User Comment / Complaint

We own a 2006 ford explorer, and its transmission slips, gets confused during downshifts, and now has developed a lurch forward when coming to a stop. i had it in the dealership, when the shift lever broke and i was told that this is "normal" but ford is working on a program for the computer that they are releasing in mid november. first of all, if this is normal why is this the second attempt at creating a fix for a "non-existent" problem with a "normally functioning transmission." ford instructed the dealerships to let it be until the new "program" comes out in november. where exactly does that leave the consumer, i have a transmission that had has been slipping in gear and mis-shifting for thousands of miles and a 60,000 mile warranty. if this doesn't become more of a safety concern, which i am afraid it will, i will likely have increased transmission problems down the road because of it. plus, nevermind this current model explorer will now have a significantly lower resale value as these types of complaints increase. please help! this was a large investment to make, and now i will have to pay the consequence for fords failure.