1997 LINCOLN MARK VIII User Comment / Complaint

In november of 2006, the passenger headlight, low beam, went out in my 1997 lincoln mark viii. approximately one month later, the driver's side, low beam, also failed. i have checked with my local ford dealership, and two other dealerships. there are no replacement parts for this problem, period, in the entire united states. when you check with after market suppliers, you are told you have to go through ford. since the spring of 2007 i call the local dealership monthly to check on when parts will be available. each month, they check their data base, and learn that the replacement kit, costing hundreds of dollars, has been pushed back a month before it will be available. the current target date of availability is october 2007. so, for almost a year now, i have a lincoln that cannot be driven at night, nor can it be repaired at any price. i wrote a letter to ford motor company early in 2007 about this, and received a form letter telling to go to my local ford dealer for parts.