2002 GMC 2500 HD User Comment / Complaint

Within 60 days of purchase (01/19/2002 i reported to the selling dealer (dennis dillon gmc, boise, id) that the hitch box was extremely loose allowing the towing hitch to move both vertically and horizontally when installed on the truck. having over 12 years experience in the rv industry i knew it to be worry some. i pressed the point such that a regional rep looked at it. the eventual response was that the hitch was built to specification and they felt nothing was wrong. annual inspection of receiver hitch (trailer hitch) in early 2006 showed a marked twist of the receiver box that the trailer hitch shank rides in. closer inspection of the hitch box showed a separation at the forward end of the hitch box and a pronounced distortion of the weep holes in the torque tube (cross member). i photographed the old hitch and replaced it with a new eaz lift hitch on 4/14/2006.