2007 LEXUS ES350 User Comment / Complaint

2007 LEXUS ES350 User Comment / Complaint

HOME » L » LEXUS » ES350 » 2007 » Accelerator pedal » comment/complaint
2007-08-21 00:00:00 Santa Monica, CA

Driving on a primary surface street, i stopped at a red light. i was the first car in the lane. when the light turned green i accelerated to change lanes, the car picked up speed and the brakes could not stop it. the car growled and jerked for a couple of blocks until i forced the gear out of "drive". it finally stopped before the next intersection. i did not lose control of the car and did not hit anyone. the car was at the lexus repairs dept. for 5 days. i was told that i could not keep the two floor mats. they removed the factory installed carpeted mat, placed it in the trunk and left the thin, clear, protective plastic floor mat from lexus. i never had all-weather floor mats. i do not know if there is any damage to the transmission, engine or brakes. prior to the incident and since i have occasionally found it accelerating but it stops by braking. i have not attempted a high accelerating test. when i took the car to the repairs dept. i ask if they knew of other similar instances and was told "no". i only had 1,582 miles at the time and i thought i was the only one with the problem. on august 16, 2007 there was an article in the newspaper referring to your investigation and now request that my incident be included. the consumer provided pictures of the floor mats, accelerator pedal and a repair invoice. updated 09/10/07

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LEXUS ES350 Comments and Complaints ID:13447 - Vehicle Safety Comments and Complaints Information for LEXUS ES350

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