2002 MAZDA MAZDA6 User Comment / Complaint

2002 MAZDA MAZDA6 User Comment / Complaint

HOME » M » MAZDA » MAZDA6 » 2002 » Automatic transmission » comment/complaint
2007-08-21 00:00:00 Eastpointe, MI

From the day i drove my new 2002 mpv home the transmission mis-shifted and bucked. i called the dealer the following day and they told me that "the transmission computer was learning my driving habits and it would go away. after 3 months the problem persisted and began stalling at lights. i took the car in and they said they could find no problem. when i asked them what they needed to repair the problem they said that there were no computer upgrades for the transmission and i would have to wait until there were. a year passed and it continued to buck and stall. i took the car in again and told them i thought it was a "lemon" and i wanted it repaired. they took the car and "fixed it" but it has continued to mis shift regularly. at around 25,000 miles the engine light came on and a diagnostic test revealed it needed new plugs. after replacing the plugs it appeared to run less erratically. it now has 65,000 miles on it and a diagnostic test reveals that the #5 cylinder coil is out. apparently each spark plug has its own coil. i have ordered the coil and am waiting to see what problem will come up next. in oct 2005 mazda sent out a voluntary laboratory emission testing form. since they wanted the vehicle for 2 weeks and i already didn't trust there competency i declined the offer. nevertheless, this told me that they must be having emission problems as well. i cannot believe there has been no recall on this vehicle from the manufacturer or a government required recall. the dealer never fixed the problem from day one, the car is now out of warranty and now i have no recourse. i have lost all confidence in mazda. i will be contacting some attorneys about a class action lawsuit. it seems like it will take a fatality on a freeway from a failed transmission before mazda or the government will look into this!

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