2004 TOYOTA SIENNA User Comment / Complaint

Failure of gas struts on liftgate of 2004 toyota sienna resulted in liftgate not fully opening and proceeding to close , motor-driven), immediately upon reaching the end of travel of the powered opening. first occurrence approximately 3 weeks ago, now occurs continuously. liftgate must be held or propped open. no injuries to-date. however, several near-misses , bumping head/shoulder into gate as it is automatically closing, have occurred. so far, no repair has been made. awaiting resolution by dealer. defective struts were still installed.