2004 TOYOTA SIENNA User Comment / Complaint

On 6/29/07 i opened the back door of my 2004 toyota sienna to put the stroller in. while i put the stroller in, the back door suddenly come down and hit my head. i try to open it again but it won't stay open and keep falling back down. i call toyota dealer and ask them about the problem. they told me that i may need to replace the back door shock. i asked them if it is still under warranty and they told me that it is not because my vehicle is 38,000 miles and more than 3 years. i believe this is a safety issue and it can cause serious injury. i believe toyota should recall and fix this problem free of charge. they told me it will cost me $270 to fix them and i make appointment with them for repair next week.