2007 LEXUS ES350 User Comment / Complaint

I had a life threatening experience in my 2007 lexus es350 on thanksgiving day 2006. i was driving with 3 other family members to payson, az from fountain hills, az. payson is in the mountains at higher elevation. i like to use the cruise control when i am driving any distances. while in heavy traffic going up a mountain grade, the car started accelerating by itself. the first thing i did was hit the brake, when that did not disengage the cruise or acceleration, i stomped on the brakes with both feet. the vehicle was now accelerating at over 100 mph in heavy traffic, then i finally put the car in low which did finally disengage the cruise and accelerator. this was a very scary event. the following day i immediately took the car in with this complaint to scottsdale lexus service department. i had no doubts that they would immediately take care of this life threatening problem. to make a very long and time consuming story short, i was told to drive the car until it happened again and that they had never heard of this problem before. perhaps the next time i want be able to miss all of the cars that were in my way and could just go over the edge of the mountain. i have spoken to a lot of lexus people with no results and finally decided to drop it until i had time to try and deal with the situation. i did not get a new lexus so i could be consumed with my time wasted with innumerable phone call and repetition of stories. i put $6000 down on my new lexus lease that is for 3 years and now have a vehicle that i do not feel safe to drive. i certainly would never set the cruise control again.