2002 MITSUBISHI LANCER User Comment / Complaint

When i purchased my car two years ago, i realized that the heater control knob in my car was very difficult to move. after speaking with many people that own the same vehicle as myself, i learned that in many cases, the knob to the control breaks, preventing the operator of the vehicle to successfully change from cold to warm. this is a safety issue primarily due to the difficulty to clear the windshield of frost. there is nothing being done by the manufacturer to alleviate this problem (such as a recall) and many dealerships are attempting to charge around $1000 to fix the problem. when i first purchased the vehicle, i had believed the prior owner had simply caused the knob to malfunction due to mistreatment; however, this belief had no way of being tested since i had never spoken to the previous owner of the vehicle. after talking with many owners of the same make and model vehicle, i have come to the conclusion that this a potential safety risk for many people, and should promptly be handled by the manufacturer.