2007 BMW 550I User Comment / Complaint

Tl*- the contact stated that while driving on10/26/06 in heavy traffic driving the vehicle in front sudden stop and he hit the back of the vehicle and the airbags deployed. the contact stated that the police came out to the scene, but no report was taken. the police stated that there was no damage to contact's vehicle or to the vehicle that he hit. the contact stated that the vehicle was towed to armonk garage and then to the dealership, where the vehicle was purchased. the service mechanic stated the only visible damage was that the license plate had a scratch. the service department found that the airbags went off improperl,y and informed the contact that they would give him another vehicle without charge. the contact stated that 2 months later the manufacturer contacted the dealership and informed him that their investigation showed the airbags did deploy properly. the contact notified the insurance company, and the insurance company took care of the claim on the vehicle. the contact stated that as of today he still has not received another vehicle. he only had possession of the vehicle for 1 week and that the airbags should not have deployed with such a small impact.