2001 BMW 330I User Comment / Complaint

My wife who lives in flatonia, tx and who drove my 2001 bmw 330i that i bought for her to drive told me that the rear view mirror had fallen off and that she had to hold it in place to see rear traffic and that action was very dangerous. immediately, i switched cars so i could get the bmw repaired. i went to bmw of austin to get the rear view mirror reapplied. after a lot of work, the service writer told me that the glue they use to hold the rear view mirrors on their windshields does not work on this one because it is a oem one mad e by ppg that has a type of paint on it where the rear view mirror is attached that their glue does not work on. the service writer called around austin to find an open ppg dealer who told him that i will be able to get in repaired if i go there immediately. i did. but as the man installed the rear view mirror he told me that once they start falling off they continue to because it¿�s an on-going problem with ppg windshields for this bmw. i sent an e-mail to ppg asking for help with this dangerous problem. to date, i have received no reply of any kind to this e-mail. after a few weeks, it fell off again. i did some research to find that some ppg retailers are considered to be trained and equipped to do a better job that ¿�standard¿� ppg retailers. i found one in georgetown. i took my bmw there. the desk person who helped me told me that there is an on-going problem with rear view mirrors staying on ppg windshields for this model of bmws. the installer said that he had a new two part adhesive that should do the trick. he installed the rear view mirror. it fell off a few weeks later. i again sent an e-mail to ppg severely complaining about the dangerous and potentially hazardous problem with their bmw windshields. to date i have not received any replay form ppg. the only solution ppg is offering to resolve this obviously known dangerous situation is to replace the unusable ppg windshield with a bmw windshield that costs about $470.