2001 OLDSMOBILE AURORA User Comment / Complaint

Dt*: the contact stated the vehicle's steering column made a grinding sound while turning left or right at 5mph or below. the vehicle was taken to the local dealership on numerous occasions. the dealer inspected the vehicle in january 2005 and determined the eye shaft was fractured and needed replaced. although the part was on back order, it was never received. the result of the eye shaft failure led to an upper tie rod on the left front becoming excessively worn. the vehicle was taken back to the dealer for inspection recently. the contact was informed the remedy part was still on back order from the previous year. the dealer offered to rebuild the faulty eye shaft, but made no guarantee that would remedy the problem. however, the vehicle is at the dealer awaiting repairs.