2000 BMW 328I User Comment / Complaint

The exact date unknown. it was during heavy rains in san diego. insurance co. said i need a date. we put down nov 02 2005. during heavy rain san diego develops hundreds if not thousands of pot holes. while driving the car in the rain, the car ran into a large pot hole. the wheel was damaged according to the man that installed new tires on the car. at later weeks the car was making strange noises, i thought it was rear shock on the drivers side. my son took the car to bmw repair shop. after the inspection my son was told that it is not shock but that the frame was damaged and needed to be welded. the car was taken to mercedes body shop and insurance adjuster examined the car and said that he contacted bmw dealer and was told that it is metal fatigue that caused the damage and that they are not responsible for repairs. (the insurance co.) bmw does not have a regular frame that other cars do. all the wheels and other parts are held up by some kind of joint that is welded to the frame. he gave me an example "if you have a towel rack in the bathroom and some one pulls it down you know how screws and dry wall will look like?" he blames it on manufacturer defect because the bmw dealer said that they have seen this type of problem before. updated on february 6, 2006 bmw accepted responsibility for the vehicles defect. the vehicle is currently in the body shop being repaired at no cost to the consumer.