FORD MOTOR COMPANY AFTERMARKET TRAILER HITCH User Comment / Complaint

Poorly designed ignition cylinders. this causes the tumblers to fail resulting in a lock-up of the ignition. the owner cannot turn the key to start the car and as a result, has to be towed. i was told that the ignition cylinders in the 2000 and 2001 focus were the european design. i have had to replace my cylinder twice. once it was covered under warranty, the second time it was not and i had to pay $200. there are other focus owners who have this problem. see the websites below. http://www.autowhiz.com/messageboards/message.php?id=1784 http://consumeraffairs.com/automotive/ford_focus_ignition.html http://townhall-talk.edmunds.com/direct/view/.eea6dd2/286 among many others i was told that they put an engineer in the position to specifically re-design the ignition cylinder. so while ford continually claims to not know about the problem, it is apparent that they did. while there were no deaths nor injuries, it is not up to the people to pay for ford's poor quality.