FORD MOTOR COMPANY AFTERMARKET TRAILER HITCH User Comment / Complaint

There is a customer complaint recall on ford explorer sports that ford customer relations said information was sent out on and people i talk to have not received this information. i am currently having this problem with my vehicle and when taking to the dealership i am told yes there was and ford knows that the tensioner chain is bad and they have a quiet recall on them and mine was covered but because of the miles on mine it is not and ford will do nothing about it. they know this is a problem and they should fix it and in all vehicles not just a complaint. the vehicle rattles and does not want to run with this problem. there is actually two recalls on this part not just one and i think ford needs to fix all the vehicle no matter what miles is on the vehicle the coverage is 6 years 72,000 mile i have a 2000 with a little over 77,000 mile only 5,000 out of there coverage area and i have also had to put a new transmission in the vehicle and ford knows that there transmissions have lots of problems also.