FORD MOTOR COMPANY AFTERMARKET TRAILER HITCH User Comment / Complaint

My car is ford crown victorial, 2001 year model as a taxi in n.y.city. yesterday, i discovered bad smoke from the peddle, and i removed the mat; i found out the mat back melted with the car ground material which is rubber material; the size is like tennis ball. because the passengers smell the air like a gas smell, so i research my car. today, i send my car to my auto mechanic to check out; he said some parts is broken, the parts name is incake mamifold. also he told me the ford lincoln town car still has such problem, and ford had recalled them to fix it as free. after that i call ford com. 1-800-392 3673, the representative's name is ms. michelle took down my case, the case no. is 0504003664. but she said even though lincoln town car has recall program, up to now ford victorial has not any recall program like this case. so on the one side, i ask ford put my complain in record and on the hand, i report it to you, national highway traffics safety administration. i sincerely hope you will investigate such problem. still i will keep every evidence for further use.