2002 ACURA MDX User Comment / Complaint

2002 ACURA MDX User Comment / Complaint

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2005-02-14 00:00:00 Sammamish, WA

On january 12, 2005 while traveling on i-5 at approximately 60 mph the transmission in my 2002 acura mdx locked up. hinshaw's acura concluded the failure caused damage to the half shaft, vtec pressure switch, oil filter housing, intermediate shaft, and right outside driveshaft. hinshaw's acura concluded all of these items required replacement to restore my mdx to normal. they gave me a repair estimate of several thousands of dollars. i informed them that i have always complied with all of the scheduled acura recommended maintenance items on my mdx during the warranty period and afterwards. in fact, the most recent 60k maintenance was performed at hinshaw's acura on november 22, 2004. i also informed them that my maintenance records were available for their review from both acura of seattle and bellevue acura. for the record, i have been the sole owner and driver of this vehicle since it was new. it has never been off road, abused, or been involved in an accident. the local acura representative refused to acknowledge the failure or consider reimbursement for any damages. after i filed a complaint with acura customer relations, they agreed to only pay half of the repair costs. the injustice in this whole experience stems from the fact that this vehicle was recalled by acura (nhtsa campaign id number 04v176000) for exactly the same problem that caused the damages and endangered my life and that of other drivers near me. i have rigorously followed the recommended maintenance schedule as defined in my acura ownership manual. if this problem would have been properly resolved at the time i returned my mdx to the dealer during the recall, this malfunction would have never occurred.

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ACURA MDX Comments and Complaints ID:10274 - Vehicle Safety Comments and Complaints Information for ACURA MDX

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