1990 STERLING 827 User Comment / Complaint

Electrical short in the ignition switch, need to be replaced. please describe in more details.  view

We bought a "certified" car from liberty auto plaza (on the window sticker it indicated that it was certified and that there was a 57 point safety inspection done and it passed, as well as a 3 month 3,00 mile warranty) 2 days after having the car, we were experiencing problems with power steering and the brakes, so we brought it in to be check out. there are over $3,000 worth of parts to make it a safe car, not including the labor at $95 per hour to fix. they were even baffled by certain things, so they suggested we take it to the liberyville mitsubishi dealership and have a diagnostic check done and they would pay for it. major stuff was found here, engine mount was busted and leaking fluid, power steering linkage and bushings were shot and the reservoir tank was cracked, tie rods were blown, the brakes were so "warped" that is what was causing the car to shake when applying the brake. back to where we bought the car, there were papers that were forged and i didn't sign, and they sold me a gap insurance policy and never submitted the policy or a check to get the addendum turned into a policy, so there is fraud. we just want them to take the car back and reimburse us for our expenses. the car is parked and not drivable.  view

We purchased a new s-type 2000 jaguar. the car now has 40,000 miles and has had three transmissions. starting with the second transmission, i tried to get jaguar to step up to the plate and admit this car was faulty. unfortunately nothing really happened. i just received a absurd "thank you for contacting jaguar" message. the car started having problems again about a month ago, i took it in and was told the car needed a new transmission. this would make the thrid. the car was also out of warrenty by three months which translated to my paying for the $6000 transmission. again, i contacted jag corp and even got so far as to have a customer rep look into my case. they looked and declined any responsibilty. i got the transmission replaced and paid the 6 grand. the car has been out of the shop for three days. it has its third transmission. yesterday, the car started making noise. i called the dealer and was told to have the car towed in. i was just notified that the car needs another transmission. this will make the fourth. the thrid one was only three days old before it went out. so far we are getting about 10,000 miles per transmission and all jag managed to offer was $1000 towards the third one. i can not believe any car manufacturer would think so little of its customers that they turn a cold eye to a car that so obviously has a major fault. four transmissions in 40,000 miles and they continue to say it is not their fault. i wonder whose fault it is? i am very disppointed in the manufacturer and this model. i currently am pursuing other procedures to get a resolution to this ongoing problem that i have been trying to get jaguar to resolve for three years.  view

The plastic tube that runs from "vmv" valve through th esteel line to the fuel tank (which houses the gas emissions) is ruptured. according to an independent mechanic this is a faulty design by the manufacturer (lincoln-mercury) that after the tube is replaced, it will continue to happen because it will rub against the oxygen sensor plug which gets very hot.  view

Consumer was upset that transmission failed at 55,000 miles. while driving and towing a boat lost second gear. vehicle revved high when he was in first gear. then it would skip second gear and go into third gear. also, overdrive light flashed. vehicle was inspected by a ford mechanic, who determined that transmission was skipping second gear. consumer had to replace the transmission at a cost of $4,294.97.  view

While driving in inclement weather windshield wipers failed. this caused poor visibility to the driver. however, he was able to maintain control of the vehicle, and drove it home.  view

Steering failed while turning left on 1999 olds aurora with 34,000 miles with no indication of a steering problem before the failure. turning right was fine, but the car could not make any left turn unless it was only a minor movement to the left while traveling at less than 10 mph. gm paid for 50% of repairs, but a failure like this with no warning needs to be addressed. my wife was using the car and the steering failed while she was parking it. if the failure had happened while she was driving the car i can guarantee there would have been an accident because when the steering fails, instantly, you can't make a left turn under normal driving conditions.  view

While driving traffic light was changing, went to pump the brakes, the brakes failed. the only way to stop the vehicle was to pull the emergency brake lever. brake line completely rusted from the front to the back.  view

While driving 30 mph vehicle lost power and stalled. consumer pulled over, and had the vehicle towed. the dealership was notified, but did not resolve the problem.  view

While driving 30 mph vehicle lost power and stalled. consumer pulled over, and had the vehicle towed. the dealership was notified, but did not resolve the problem.  view

While driving at a low speed power steering pump failed. as a result consumer was unable to turn in either direction. the consumer had another suburban with the same problem at 49,035. that vehicle was a 1996 suburban.  view

Abs brakes; failure on the abs brake systems, causing the consumer to have an accident and the vehicle turned over.  view

While driving 40 mph consumer heard a loud knocking noise coming from the rear. the brakes failed, and power steering malfunctioned. consumer was able to maintain control of the vehicle, and pulled over. consumer inspected the vehicle, and noticed that the belt tensioner fell off.  view

While driving 60 mph vehicle lost power . as a result, consumer had to engage the vehicle into neutral and coast over to the side of the road. dealer stated that fuel injection system malfunctioned.  view

A mixture of water and anti freeze seeped into the oil. when this occurred the fluids mixed with the oil, and went through the intake manifold gasket. this knocked the crankshaft and destroyed the engine. the engine was replaced, but the failure recurred 8 months later.  view

Problems with tensioner, front belt cover and head gasket. the front belt cover and tensioner failed two months after the head gasket was repaired. the mechanic did not torque down the tensioner bolt and caused it to come loose. the valves were bent even though the motor is considered noninterference. two recalls were applied to the vehicle without the consumer's knowledge (recall wwg90 & wwp99). the seal on top of the tensioner failed. the mechanics had given two results; 3 cylinders with no compression. the vehicle was losing oil before the head gasket problem in december 2003. the consumer also noticed changes in the oil level between changes. the consumer requested a new engine.  view

Seatbelt in middle rear seat stuck/malfunctioning steering pulls to the right  view

Warranty replacement of transfer case due to hairline fracture during manufacturing within first 7,000 miles on car. at 37,000 miles fuel sensor failed. at 69,000 window regulator failed. at 72,000 rear shock broke off car leaving bolts still in chassis. very frustrated, chryster corp. does not care!  view

Warranty replacement of transfer case due to hairline fracture during manufacturing within first 7,000 miles on car. at 37,000 miles fuel sensor failed. at 69,000 window regulator failed. at 72,000 rear shock broke off car leaving bolts still in chassis. very frustrated, chryster corp. does not care!  view

Warranty replacement of transfer case due to hairline fracture during manufacturing within first 7,000 miles on car. at 37,000 miles fuel sensor failed. at 69,000 window regulator failed. at 72,000 rear shock broke off car leaving bolts still in chassis. very frustrated, chryster corp. does not care!  view

Warranty replacement of transfer case due to hairline fracture during manufacturing within first 7,000 miles on car. at 37,000 miles fuel sensor failed. at 69,000 window regulator failed. at 72,000 rear shock broke off car leaving bolts still in chassis. very frustrated, chryster corp. does not care!  view

Steering column locked up while vehicle running and won't unlock. vehicle is a 1998 chevrolet corvette convertible 6-speed. unable to steer vehicle. vehicle steering column is still locked and udriveable.  view

At 60,000 mile dealer replaced transmission only put 12,000 mile car still doing the same problem car shift at wrong time locked in second gear .  view

Reference # 10086513 the dealer today offered to replace the steering column at no cost to me. i guess i should have given him more of a chance. i must have misunderstood his intentions. i am satisfied and am extremely happy with the dealer's attitude.  view

Brake failure. on a 1998 ford contour svt (~118,440 miles), the bolt attaching the rear brake caliper resulted in a single point failure to the braking system. while driving north on us 301, just south of laplata, md, i heard a pop and the car felt as if i had run over something, but nothing apeared in the road (from the mirrors). later when slowing while approaching aa traffic signal, i had no brakes. thankfully i was on a slight incline and able to gear down and use what little brakes remained to stop the car and crawl it to a parking lot. after having the car towed in, my mechanic told me that one bolt attaching one of the rear calipers had sheared off causing the loss of braking power on the car. the car did not lose any brake fluid during all of this.  view

Brake failure. on a 1998 ford contour svt (~118,440 miles), the bolt attaching the rear brake caliper resulted in a single point failure to the braking system. while driving north on us 301, just south of laplata, md, i heard a pop and the car felt as if i had run over something, but nothing apeared in the road (from the mirrors). later when slowing while approaching aa traffic signal, i had no brakes. thankfully i was on a slight incline and able to gear down and use what little brakes remained to stop the car and crawl it to a parking lot. after having the car towed in, my mechanic told me that one bolt attaching one of the rear calipers had sheared off causing the loss of braking power on the car. the car did not lose any brake fluid during all of this.  view

While backing out vehicle accelerated uncontrollably and crashed into a tree. the consumer was able to driver vehicle home. consumer will take the vehicle to a dealer for inspection in the near future. the vehicle made a roaring noise and when the consumer shifted into drive, the vehicle sped off uncontrollably.  view

While driving driver's side headlight lens fell off. dealership was notified, but did not resolve the problem.  view

The car alarm would went off intermittently during inclement condition. dashboard/instrument panel lights remained on while the vehicle was turned off. also, speedometer needle would continuously move back and forth while the vehicle was turned off. vehicle had been to the dealer on 9 separate occasions, but the problems recurred.  view

While applying brakes vehicle continued to stall. as a result, the vehicle lost power. dealer stated they were not able to duplicate the problem. the consumer came to a stop to let oncoming traffic pass. the consumer put foot on the accelerator and noticed the vehicle had stalled with no warning while the headlights where still on. on other occasions headlights would dim and then get brighter as the vehicle spit and sputtered for 15 seconds. the consumer had 4 co-pilots installed and was not able to hold the recordings. the vehicles left front speaker was not working. the rear hatch light will not stay in because the retainer clips broke. the vehicle had an oil leak. the transmission is not shifting properly in the vehicle.  view

While applying brakes vehicle continued to stall. as a result, the vehicle lost power. dealer stated they were not able to duplicate the problem. the consumer came to a stop to let oncoming traffic pass. the consumer put foot on the accelerator and noticed the vehicle had stalled with no warning while the headlights where still on. on other occasions headlights would dim and then get brighter as the vehicle spit and sputtered for 15 seconds. the consumer had 4 co-pilots installed and was not able to hold the recordings. the vehicles left front speaker was not working. the rear hatch light will not stay in because the retainer clips broke. the vehicle had an oil leak. the transmission is not shifting properly in the vehicle.  view

While applying brakes vehicle continued to stall. as a result, the vehicle lost power. dealer stated they were not able to duplicate the problem. the consumer came to a stop to let oncoming traffic pass. the consumer put foot on the accelerator and noticed the vehicle had stalled with no warning while the headlights where still on. on other occasions headlights would dim and then get brighter as the vehicle spit and sputtered for 15 seconds. the consumer had 4 co-pilots installed and was not able to hold the recordings. the vehicles left front speaker was not working. the rear hatch light will not stay in because the retainer clips broke. the vehicle had an oil leak. the transmission is not shifting properly in the vehicle.  view

Consumer received recall 02v131000 concerning air bags. were no parts available for recall repairs.  view

The front buckles in the car have fallen apart and will not latch. please describe.  view

Had to have fuel pump replaced, now gas gauge is faulty. (the dealer asked me if i had had problems with it i said no because i hadn't they were suprised they said they have changed alot because they were faulty. a month later mine acted up.)  view

Had to have fuel pump replaced, now gas gauge is faulty. (the dealer asked me if i had had problems with it i said no because i hadn't they were suprised they said they have changed alot because they were faulty. a month later mine acted up.)  view

Had to have fuel pump replaced, now gas gauge is faulty. (the dealer asked me if i had had problems with it i said no because i hadn't they were suprised they said they have changed alot because they were faulty. a month later mine acted up.)  view

Had to have fuel pump replaced, now gas gauge is faulty. (the dealer asked me if i had had problems with it i said no because i hadn't they were suprised they said they have changed alot because they were faulty. a month later mine acted up.)  view

Had to have fuel pump replaced, now gas gauge is faulty. (the dealer asked me if i had had problems with it i said no because i hadn't they were suprised they said they have changed alot because they were faulty. a month later mine acted up.)  view

1. the toyota prius has an alignment defect that wore out my tires prematurely. . the car rode on the wall and inner tread of the tire wearing it down to the nylon and wire before it popped 3. new tires were put on the car.  view

1. the toyota prius has an alignment defect that wore out my tires prematurely. . the car rode on the wall and inner tread of the tire wearing it down to the nylon and wire before it popped 3. new tires were put on the car.  view

While driving 35 mph on a down hill slope engine seized. as a result, power steering and brakes failed.  view

Britax model # e90644, dom 03/28/2003. consumer received two recalls 04c002000 for the harness strap. no parts were available.  view

Britax model # e90644, dom 03/28/2003. consumer received two recalls 04c002000 for the harness strap. no parts were available.  view

The captain seat keeps getting wet and it smells this happens when run the air conditioner the screw in truck unscrewed itself all screws truck loss power .  view

While driving in rainy weather front windshield wipers failed to work. dealership was notified, but did not resolve the problem.  view

Left front wheel has slow leak. the tire was dismounted and had no punctures evident. the whell was inspected and a small crack was detected. the wheel was replaced. the cracked wheel was returned to ford motor co., attn: deb usrum.  view

Bought the car brand new from the dealer in december 2000. at 5,390 miles w/warranty took my car in b/c the a/c was having problems. 7,255 miles-a/c is not cold- found system leak-expansion valve leak. 13,247 miles-ac not cold again. found expansion valve leaking- freon-replaced o ring receiver and drier and expansion valve. 34,684- a/c loud again. 60,760 miles- faulty air flow valve-removed and installed air flow sensor- warranty. 88,850 miles-a/c problems again! 88,850miles- a/c not cold blowing warm air, customer turned a/c on and sqeaking noise heard, turned back off, stopped noise, turned back on blowing warm air and sqeaking noise heard again. took car in for the a/c problem a total of 8 times! wrote official complaint letter to vw dealership. manager found the whole a/c system was leaking! manager said it would cost $3,725 dollars! ( b/c warranty has been expired) to fix the a/c unit. they offered to pay for 50% of the price. we are not satisfied. we should not have to pay for anything b/c the vw "qualified" technicians attempted to fix the car, entrusted the car into their care, but eventually led the customer to bigger problems! the car had all the maintenance services done on time! failure of the technicians being able to fix the problem does not show that they are qualified..what did they check??? why tell the customer that just because warranty expired that there is no olbigation by the service department to take responsibility anymore when they are the ones who have touched the system and attempted to fix it?? bad customer service! unacceptable! already notified the dealer and the president of taking legal action. no car buyer should have to experience this kind of horrible time consuming problem. after paying the full value of the car. investing thousands of dollars for a new vw car this result is not getting what we payed for. the car does not meet up to the standard of their motto "vw design and intent".  view

Bought the car brand new from the dealer in december 2000. at 5,390 miles w/warranty took my car in b/c the a/c was having problems. 7,255 miles-a/c is not cold- found system leak-expansion valve leak. 13,247 miles-ac not cold again. found expansion valve leaking- freon-replaced o ring receiver and drier and expansion valve. 34,684- a/c loud again. 60,760 miles- faulty air flow valve-removed and installed air flow sensor- warranty. 88,850 miles-a/c problems again! 88,850miles- a/c not cold blowing warm air, customer turned a/c on and sqeaking noise heard, turned back off, stopped noise, turned back on blowing warm air and sqeaking noise heard again. took car in for the a/c problem a total of 8 times! wrote official complaint letter to vw dealership. manager found the whole a/c system was leaking! manager said it would cost $3,725 dollars! ( b/c warranty has been expired) to fix the a/c unit. they offered to pay for 50% of the price. we are not satisfied. we should not have to pay for anything b/c the vw "qualified" technicians attempted to fix the car, entrusted the car into their care, but eventually led the customer to bigger problems! the car had all the maintenance services done on time! failure of the technicians being able to fix the problem does not show that they are qualified..what did they check??? why tell the customer that just because warranty expired that there is no olbigation by the service department to take responsibility anymore when they are the ones who have touched the system and attempted to fix it?? bad customer service! unacceptable! already notified the dealer and the president of taking legal action. no car buyer should have to experience this kind of horrible time consuming problem. after paying the full value of the car. investing thousands of dollars for a new vw car this result is not getting what we payed for. the car does not meet up to the standard of their motto "vw design and intent".  view

This is an ongoing problem. on our 2004 toyota sienna van, there is a "dead spot" when attempting to accelerate from a slow coasting condition. the problem does not occur when starting from a completely stopped condition. however, if coasting at approximately 5 - 10 mph, depressing the accelerator pedal yields no response. naturally i tend to depress the accelerator further to overcome whatever inertia is happening, and when the engine/drivetrain finally responds (sometimes several seconds later) there is a pronounced jerk as everything catches. we have had a few situations where competing traffic conditions warranted firm acceleration and were at the mercy of other drivers when our vehicle failed to perform. being in a northern climate, i am also greatly concerned that during icy conditions, the resulting "jerk" which occurs following the lag will result in breaking traction and subsequent skidding. it should be emphasized that failure to accelerate when necessary is arguably just as dangerous as failure to stop, and the problem needs corrected. thus far, our dealership acknowledges the problem and claims that it's a "normal" behavior for this drivetrain.  view

Vehicle vibrated when brake were being applied at any speed. consumer believed the problem was causes by warped rotors.  view

Recall 04v357000 for the cam shaft position sensor was issued. consumer was unable to reach the manufacturer for three weeks. the consumer is having a problem finding a service dealer to service recall issue.  view

The consumer received recall campaign 04c002000 for replacement of the harness straps, but no parts were provided after repeated promises from britax that the parts were available and were being mailed to the consumer. 2006 jeep grand cherokee.  view

Brake rotors rusted. as a result, the brakes wore out prematurely.  view

Convertible top shredding. huge rips all over it. class action suit filed in california. the manufacturer would like me to obtain an attorney or pay for half the repair costs. however, those included in the class action will be able to get theirs replaced.  view

Brakes failed while driving-pedal went to the floor-causing accident.  view

While driving at 30 mph the alternator failsedwithout warning. as a result the vehicle did not accelerate. the part has been replaced three times within two years. please provide additional information.  view

Nar 05/21/2003 the consumer has to replace sensors on four separate occassions.  view

The consumer took her vehicle in to the dealer because the fuel delivery rail was defective. the dealer refused to look at the vehicle because the recall was repaired. there would be a charge to the consumer. the consumer can see the gas leaking when the engine gets cold, the gas was flowing over the engine.  view

Nar 05/21/2003 the consumer has made two major safety related repairs (transmission, and steering pull) made to the vehicle over an 11 month period. please review for further investigations.  view

Drivers seat adjuster bolts fell out, resulting in drivers seat silding fully to rear and seat coming off tracks. the drivers seat slid all the way to the back seat and i was looking at the roof with no ability to reach the brake, clutch, or accelerator pedals. my ability to steer the vehicle was severly impaired.  view

Vehicle stalls and dies while idling or on turning. vehicle restarts after stall, but all steering is lost until restarted. bmw has replaced the main computer control board twice (dme). stalling is still evident. total number of known stalls - 4. also, based on postings on http://bimmer. roadfly.org/bmw/forums/e63/ it appears others have experienced problems with hardware/software on this make, but perhaps not to the same safety level as mine. almost identical complaint on file with you:make: bmw model: 6 series year: 2004 complaint number: 10091708 summary: 2004 bmw 645: while driving 20 mph vehicle stalled and consumer was able to restart the vehicle. consumer took the vehicle to dealership for inspection. dealership was unable to duplicate problem. the engine stalling problem recurred and the vehicle was taken back to the dealer for inspection. again, dealership could not uncover any defect or malfunction and the vehicle is operating as designed.  view

Excessive wearing of rotors and pads. front (right & left) brake pads needed to replaced as well as rotors at 25,000 miles. car is not driven hard. ford service center(maguire's ford of hershey, pa) stated that there was still padding left and that there was no metal contact with rotors, but the rotors were worn to 1.1 ickness(fl) and 1.09(fr). i am having specs on rotors independantly verified.  view

Excessive wearing of rotors and pads. front (right & left) brake pads needed to replaced as well as rotors at 25,000 miles. car is not driven hard. ford service center(maguire's ford of hershey, pa) stated that there was still padding left and that there was no metal contact with rotors, but the rotors were worn to 1.1 ickness(fl) and 1.09(fr). i am having specs on rotors independantly verified.  view

I purchased a used 1999 ford contour from a private party on 6/21/04. when i had the required state of vermont inspection done on 6/30/04 a broken right front coil spring was discovered. this is a historic problem, and severe safety hazzard on the ford contour series, as sudden tire failure is commmon with this breakage. years 1995 through 1998 have been recalled for this issue. the problem for the 1998 model year was not discovered until 2001, and a recall was issued that same year. therefore, i believe that ford was still using the defective parts when my car was built in 9/98. this seems to be a prevalent problem as ford is backordered on replacement parts for over a month. it is my feeling at this time that the 1999 model should be subject to a safety recall for this problem.  view

Car will not start no sound from the engine and security light remains on. usually starts after several hours. all other electrical functions work. new battery, alternator and computer installed. security light still on. please help.  view

Passengers compartment fire, electrical system caused fire.  view

When consumer was backed out of the garage , the brake pedal went completely to the floor. at 67,000 miles the wheel sensor went out on the right front. at 65,000mi the left front brake went out. the left front caliper was replaced. the vehicle would not start. the dealer replaced the starter. the tailgate would not open due to broken handle. the dealer replaced the wiper module because the wipers failed intermittently. the shift indicator reading was off and the shifter was not shifting smoothly. the dealer lubed the shift pivot and cables. when putting the vehicle into 4wd the front hubs would not lock. the dealer replaced the front differential actuator and harness.  view

When consumer was backed out of the garage , the brake pedal went completely to the floor. at 67,000 miles the wheel sensor went out on the right front. at 65,000mi the left front brake went out. the left front caliper was replaced. the vehicle would not start. the dealer replaced the starter. the tailgate would not open due to broken handle. the dealer replaced the wiper module because the wipers failed intermittently. the shift indicator reading was off and the shifter was not shifting smoothly. the dealer lubed the shift pivot and cables. when putting the vehicle into 4wd the front hubs would not lock. the dealer replaced the front differential actuator and harness.  view

When consumer was backed out of the garage , the brake pedal went completely to the floor. at 67,000 miles the wheel sensor went out on the right front. at 65,000mi the left front brake went out. the left front caliper was replaced. the vehicle would not start. the dealer replaced the starter. the tailgate would not open due to broken handle. the dealer replaced the wiper module because the wipers failed intermittently. the shift indicator reading was off and the shifter was not shifting smoothly. the dealer lubed the shift pivot and cables. when putting the vehicle into 4wd the front hubs would not lock. the dealer replaced the front differential actuator and harness.  view

When consumer was backed out of the garage , the brake pedal went completely to the floor. at 67,000 miles the wheel sensor went out on the right front. at 65,000mi the left front brake went out. the left front caliper was replaced. the vehicle would not start. the dealer replaced the starter. the tailgate would not open due to broken handle. the dealer replaced the wiper module because the wipers failed intermittently. the shift indicator reading was off and the shifter was not shifting smoothly. the dealer lubed the shift pivot and cables. when putting the vehicle into 4wd the front hubs would not lock. the dealer replaced the front differential actuator and harness.  view

When consumer was backed out of the garage , the brake pedal went completely to the floor. at 67,000 miles the wheel sensor went out on the right front. at 65,000mi the left front brake went out. the left front caliper was replaced. the vehicle would not start. the dealer replaced the starter. the tailgate would not open due to broken handle. the dealer replaced the wiper module because the wipers failed intermittently. the shift indicator reading was off and the shifter was not shifting smoothly. the dealer lubed the shift pivot and cables. when putting the vehicle into 4wd the front hubs would not lock. the dealer replaced the front differential actuator and harness.  view

When the consumer made a turn, the vehicle made a noise. please provide further information.  view

While driving between 65-70 mph, the vehicle stalled without warning. when this occurred the vehicle lost power steering and brakes. the vehicle was towed to the mechanic. the mechanic performed a diagnostic test which indicated that the engine had locked. the engine has to be taken apart to identify what caused the lock. the oil pan was full when this incident occurred.  view

The was driving on a donut tire and the axle over heated and caused a fire. the was in route to take the vehicle in for a tire when the incident occurred. provide further details.  view

The consumer stated that vehicle was parked and she went out at about 6:30 am to warm the vehicle. she warmed it up for about 15 minutes, then got into the vehicle, she pushed the button to the rear defroster, and immediately the back window shattered. the consumer called the insurance company and had the rear window replaced. she had to pay for the window. the consumer was afraid to transport her children in the rear seats for fear that this may happen again.  view

The consumer stated that vehicle was parked and she went out at about 6:30 am to warm the vehicle. she warmed it up for about 15 minutes, then got into the vehicle, she pushed the button to the rear defroster, and immediately the back window shattered. the consumer called the insurance company and had the rear window replaced. she had to pay for the window. the consumer was afraid to transport her children in the rear seats for fear that this may happen again.  view

Upon impact, during frontal crash, at approx. 15-20mph, 12:00 on front bumper, dual airbags failed to deploy.  view

While driving vehicle would ride roughly. consumer drove vehicle to the dealer, and mechanic determined that a bulge was located in the housing struts area, and needed to be replaced.  view

Consumer's vehicle was hit in the rear by another vehicle traveling at about 45 mph. upon impact, air bags did not deploy. driver sustained back and chest injuries.  view

While applying the brakes pedal went to the floor. abs braking light appeared on the dashboard and remained on. the driver took vehicle to the dealer for inspection, and mechanic informed determined that the abs module unit needed to be replaced. the consumer stated that the brake surge seems to be from the front.  view

While starting up the vehicle a loud noise came from front. consumer took the vehicle to the dealer for inspection, and mechanic determined that the starter needed to be replaced. but consumer was responsible to pay for parts and labor.  view

There hasn't been an acccident that has happened but the unsafe part about this car is that everone of the lugs:nuts on the wheels were not the correct lugs:nuts for the car and therefore my wheels were not on my car securely. i have made road trips to florida and alabama with my car being very unsafe.  view

Lt rear tire appeared low on air. the tire was inspected, no punctures. the wheel was broken down and a crack was detected on the wheel.  view

Howling noise in rear differential. rear differential replaced twice. noise continues. ford now refuses to repair rear differential because of complete overhaul twice. ford now says noise is "characteristic" of this vehicle. this is not true as i have driven other identical vehicles without the noise. noise goes away after repairs are made for about 6000 miles.  view

While turning the steering wheel it produced a whininning noise. dealer repaired the rack and pinion steering twice. however, the problem recurred.  view

While parallel parking vehicle continued to roll backward and hit a brick wall while the brakes was still being applied by the consumer. dealer was notified , and was unable to determine the cause of the problem.  view

Various problems with 2000 ford explorer. the consumer experienced problem with the wiper motor and the power window/door assembly which squealed and rattled.  view

While driving, vehicl suddenly lurched, then noticed burning trans. fluid smell and smoke coming from grill, opened hood found engine engulfed in flames.  view

Various problems with 2000 ford explorer. the consumer experienced problem with the wiper motor and the power window/door assembly which squealed and rattled.  view

While driving at any speed abs warning light appeared on the dashboard and remained on. vehicle was taken to the dealer for inspection, and mechanic determined that the abs pump needed to be replaced. this information was provide rowland jones husband of barbara jones.  view

Problems wtih vehicle's brakes and gas tank. there were brake problems and the gas tank had fallen out of the vehicle. the service department claimed that nothing was wrong with the vehicle and that it was normal for the engine to race. the fuel pump seal was found leaking.  view

Problems wtih vehicle's brakes and gas tank. there were brake problems and the gas tank had fallen out of the vehicle. the service department claimed that nothing was wrong with the vehicle and that it was normal for the engine to race. the fuel pump seal was found leaking.  view

Nar 05/21/2003 the consumer experienced problems with gear shifts. dealer notified.  view

Passenger side power door started opening and shutting by itself after opening to allow children to enter vehicle. the door attempted to close and did not stop, even when encountering the body of my child. fortunately he was our oldest child and was able to move quickly enough to only be bruised on his sides. turned power off to door and tried to determine cause. opened door manually and closed again - door would not reopen manually, even with substantial force. dealership claims "normal wear and tear" and wants $1200 to repair damage to door hinge and motor assembly.  view

Early failure of transmission. ford escape 2001 cd4e transmission failed shortly after ford recalled it and reprogammed pcm. this had been meticulously maintained and the product failed early. ford should bear the burden to repair this and they refused. poor product and numerous design flaws are documented on line.  view

97 dakota serviced every 3000 miles. ball joints worn out and need to be replaced. truck has 87000 miles. i have never owned a vehicle where this has happened.  view

See letter no letter enclosed.  view

2001 chevrolet silverado has had a history of problems. the fuel pump was replaced and was diagnosed by k-s fuel injection as being the cause of the engine lights and low power, the was a fuel leak in which the rear housing was cracked and leaking oil, the transfer case and the driveshafts were removed, the front wheel bearing was noisy and was replaced, the upper ball joint was bad, and a faulty "nsdu" switch was replaced.  view

Drivers seat broke bracket where seat frame is upolstered around bottom portion on one side. seat position is irregular and seat is electric. please describe.  view

We bought a "certified" car from liberty auto plaza (on the window sticker it indicated that it was certified and that there was a 57 point safety inspection done and it passed, as well as a 3 month 3,00 mile warranty) 2 days after having the car, we were experiencing problems with power steering and the brakes, so we brought it in to be check out. there are over $3,000 worth of parts to make it a safe car, not including the labor at $95 per hour to fix. they were even baffled by certain things, so they suggested we take it to the liberyville mitsubishi dealership and have a diagnostic check done and they would pay for it. major stuff was found here, engine mount was busted and leaking fluid, power steering linkage and bushings were shot and the reservoir tank was cracked, tie rods were blown, the brakes were so "warped" that is what was causing the car to shake when applying the brake. back to where we bought the car, there were papers that were forged and i didn't sign, and they sold me a gap insurance policy and never submitted the policy or a check to get the addendum turned into a policy, so there is fraud. we just want them to take the car back and reimburse us for our expenses. the car is parked and not drivable.  view

We bought a "certified" car from liberty auto plaza (on the window sticker it indicated that it was certified and that there was a 57 point safety inspection done and it passed, as well as a 3 month 3,00 mile warranty) 2 days after having the car, we were experiencing problems with power steering and the brakes, so we brought it in to be check out. there are over $3,000 worth of parts to make it a safe car, not including the labor at $95 per hour to fix. they were even baffled by certain things, so they suggested we take it to the liberyville mitsubishi dealership and have a diagnostic check done and they would pay for it. major stuff was found here, engine mount was busted and leaking fluid, power steering linkage and bushings were shot and the reservoir tank was cracked, tie rods were blown, the brakes were so "warped" that is what was causing the car to shake when applying the brake. back to where we bought the car, there were papers that were forged and i didn't sign, and they sold me a gap insurance policy and never submitted the policy or a check to get the addendum turned into a policy, so there is fraud. we just want them to take the car back and reimburse us for our expenses. the car is parked and not drivable.  view

We bought a "certified" car from liberty auto plaza (on the window sticker it indicated that it was certified and that there was a 57 point safety inspection done and it passed, as well as a 3 month 3,00 mile warranty) 2 days after having the car, we were experiencing problems with power steering and the brakes, so we brought it in to be check out. there are over $3,000 worth of parts to make it a safe car, not including the labor at $95 per hour to fix. they were even baffled by certain things, so they suggested we take it to the liberyville mitsubishi dealership and have a diagnostic check done and they would pay for it. major stuff was found here, engine mount was busted and leaking fluid, power steering linkage and bushings were shot and the reservoir tank was cracked, tie rods were blown, the brakes were so "warped" that is what was causing the car to shake when applying the brake. back to where we bought the car, there were papers that were forged and i didn't sign, and they sold me a gap insurance policy and never submitted the policy or a check to get the addendum turned into a policy, so there is fraud. we just want them to take the car back and reimburse us for our expenses. the car is parked and not drivable.  view

We bought a "certified" car from liberty auto plaza (on the window sticker it indicated that it was certified and that there was a 57 point safety inspection done and it passed, as well as a 3 month 3,00 mile warranty) 2 days after having the car, we were experiencing problems with power steering and the brakes, so we brought it in to be check out. there are over $3,000 worth of parts to make it a safe car, not including the labor at $95 per hour to fix. they were even baffled by certain things, so they suggested we take it to the liberyville mitsubishi dealership and have a diagnostic check done and they would pay for it. major stuff was found here, engine mount was busted and leaking fluid, power steering linkage and bushings were shot and the reservoir tank was cracked, tie rods were blown, the brakes were so "warped" that is what was causing the car to shake when applying the brake. back to where we bought the car, there were papers that were forged and i didn't sign, and they sold me a gap insurance policy and never submitted the policy or a check to get the addendum turned into a policy, so there is fraud. we just want them to take the car back and reimburse us for our expenses. the car is parked and not drivable.  view

We bought a "certified" car from liberty auto plaza (on the window sticker it indicated that it was certified and that there was a 57 point safety inspection done and it passed, as well as a 3 month 3,00 mile warranty) 2 days after having the car, we were experiencing problems with power steering and the brakes, so we brought it in to be check out. there are over $3,000 worth of parts to make it a safe car, not including the labor at $95 per hour to fix. they were even baffled by certain things, so they suggested we take it to the liberyville mitsubishi dealership and have a diagnostic check done and they would pay for it. major stuff was found here, engine mount was busted and leaking fluid, power steering linkage and bushings were shot and the reservoir tank was cracked, tie rods were blown, the brakes were so "warped" that is what was causing the car to shake when applying the brake. back to where we bought the car, there were papers that were forged and i didn't sign, and they sold me a gap insurance policy and never submitted the policy or a check to get the addendum turned into a policy, so there is fraud. we just want them to take the car back and reimburse us for our expenses. the car is parked and not drivable.  view

We bought a "certified" car from liberty auto plaza (on the window sticker it indicated that it was certified and that there was a 57 point safety inspection done and it passed, as well as a 3 month 3,00 mile warranty) 2 days after having the car, we were experiencing problems with power steering and the brakes, so we brought it in to be check out. there are over $3,000 worth of parts to make it a safe car, not including the labor at $95 per hour to fix. they were even baffled by certain things, so they suggested we take it to the liberyville mitsubishi dealership and have a diagnostic check done and they would pay for it. major stuff was found here, engine mount was busted and leaking fluid, power steering linkage and bushings were shot and the reservoir tank was cracked, tie rods were blown, the brakes were so "warped" that is what was causing the car to shake when applying the brake. back to where we bought the car, there were papers that were forged and i didn't sign, and they sold me a gap insurance policy and never submitted the policy or a check to get the addendum turned into a policy, so there is fraud. we just want them to take the car back and reimburse us for our expenses. the car is parked and not drivable.  view

Beginning in 2002 the rear doors on 1996 saturn sl2 began opening spontaneously while driving, first the passenger side, then the driver side. they would not relatch. we used bunji cords and then finally rope through partially open windows to keep them from flying open at speed. repeated open and shutting and playing with mechanism finally got them to latch and keeping them locked seemed to help. recently the door on passenger side was accidentally opened and would not latch again. same thing on drivers side. although we got them latched and locked again, no passenger or cargo is safe in the back seat if those doors are unlocked or sometimes even when locked.  view

While driving 40 mph vehicle was involved in a head on collision. upon impact, dual air bags did not deploy. driver sustained lower back injuries.  view

Vehicle performed poorly. the gears slipped, vehicle hesitated and jerked. transmission was serviced four times, and the performance was the same.  view

Windshield wipers malfunctioned. windshield wipers suddenly went out of line and off the track while engaged. this failure almost resulted in an accident because consumer was driving in a rain storm with reduced driver's visibility. dealership was contacted.  view