1998 MERCEDES BENZ M CLASS User Comment / Complaint

The crankshaft harmonic balancer pulley of my mercedes ml 320 gave out on me while i was driving. the belt started to burn. i called the mercedes benz dealer in honolulu, hi and the service manager, dan told me that there was no recall on the pulley to date and that i should bring my ml 320 in to get repaired. dan stated that the pulley may not be the only part that is damaged and that the cost could probably go up in price. i stated that i had a mechanic looked at it and said that nothing else was damaged. dan insisted that there were probably internal damages. at that point, i decided to just purchase the part and have my mechanic fix my car because my mechanic looked at my car thoroughy and i felt that the manager just wanted to have me bring in my car in for the repair(s) which would have probably cost me a lot of money.