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1993 DODGE COLT User Comment / Complaint
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The first 2 recalls were performed by blackwell dodge. since this time, my seatbelts have malfunctioned on more than one occasion and are now non-working. with repeated calls to dodge, no help or solution has been obtained. the only response i have received through customer service and the customer service department at dodge is that is not their fault and they replaced the parts required of them by the recall. they claim the problem is with a "sender unit" and/or a "sensor problem" on the automatic shoulder belt system. they were also quick to inform me that they are not responsible for those parts. seatbelts are a matter of high priority. i feel dodge has installed defective parts and are aware of the problems, but refuse to do anything because they feel it is not their "problem". if their parts are defective, then they should be replace with new working parts at their expense. how can a car company not be responsible for the number one safety feature as required by law when it malfunctions? i hope this matter will be addressed because dodge is not and has not been helpful in this matter. i and my passengers are facing undo risk by the lack of working restraints. we are limited to the manual lapbelt. this issue needs to be investigate and remedied one way or another -- either by repairing the seatbelts to like new working condition or replacing these automatic nightmares with manual seatbelts. this is my second complaint because i never heard anything from the first one last year. thank you.