1989 BMW 535I User Comment / Complaint

Vehicle recalled for coolant cap replacement to prevent rupture of heater core and injuries to passengers. heater core on vehicle is currently leaking. i contacted bmw customer relations to inquire if heater core would be replaced when recall was performed. i was told to contact a local dealer. the local dealer told me that heater cores were replaced on a case by case basis and this vehicle did not fit the criteria for a replacement under bmw goodwill. this vehicle is in excellent condition and was well cared for by the previous owner. i will not accept a refusal from bmw on this matter and would appreciate any assistance you might offer. i also found on this sight an investigation of bmw heater core failure and a recall#93v015000 of which i can not find a copy listed. sincerely r.j.foley