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BRITAX Comments and Complaints - Vehicle Safety Comments and Complaints Information for BRITAX
2003 BRITAX E9L07-WIZARD in Williams, CA
After being installed in my 2000 ford ranger, i noticed that the nuts holding the latch bars onto the child restraint were loose. i could take them off using just my finger very easily and the latch bars were very loose and easy to move.read more / reply »
2005 BRITAX E9L20-COMPANION in South Bend, IN
At permanent fitting station where i work, i noted a bent retainer clip. when the harness is correctly snug, the locking tab of the clip is bending in toward the infant. it may not hold in the event of the crash, not to mention the discom...
BRITAX DECATHLON in Agoura Hills, CA
I purchased 2 britax car seats and we received notice that there was a recall. we followed the instructions that britax indicated to receive a recall kit and we have requested them 5 times and still britax never sent them to us. i do not fe...
BRITAX MARATHON in Rancho Palos Verdes, CA
I buckled my 3 month old son into his britax marathon car seat. i made a wide left turn and all of a sudden he started to scream. i pulled over and parked my car and got out to check on him. he had slid out from under the strap and was layi...
2006 BRITAX E9L57-BOULEVARD in Cresskill, NJ
Tl contact owns a 2006 britax e9l57-boulevard child seat. the contact stated that the child seat jerked forward and fell to the right. she stated that the strap, which was used to secure the child seat, ended up outside the vehicle undern...
2003 BRITAX E9L06-MARATHON in Sparta, NJ
Tl contact owns a 2003 britax e9l06-marathon. while riding in the back seat of the vehicle in the safety seat, the child bit off and chewed the rubbery plastic hugs (rings) of the shoulder harness. the contact noticed in the rearview mirr...
BRITAX MARATHON in Ridge, NY
Tl contact owns a britax marathon child safety seat. the contact stated that there is a latch in the center of the safety seat between the child's legs that the child can reach and open themselves. when the latch is opened, it causes the ...
BRITAX DECATHLON in Agoura Hills, CA
Britax decathlon child restraint seat recall repair. customer states she has two seats from britax that may be affected. she says the harness are getting loose around her kids and britax has sent them nothing.
BRITAX DECATHLON in San Diego, CA
Tl contact owns a britax decathlon child safety seat. the contact stated that the lock off clips would unlatch when secured. the child seat has been reinstalled on several occasions, but the clips continue to unlatch. the manufacturer st...
BRITAX DECATHLON in Cupertino, CA
My child's britax decathlon car seat, which was manufactured in 12/06, and which we started using in 3/07, no longer buckles. the latch goes into the buckle all the way on one side, but does not click or lock into place. the other side of t...
BRITAX REGENT CLASSIC in Boerne, TX
Tl contact stated owns a britax regent child safety seat. she stated that the harness on the child seat would twist. she also stated that the clip across the chest would stick. the manufacturer's date, model number, and the date of purch...
2006 BRITAX E9L47-DECATHLON in Bothell, WA
Tl contact owns a 2006 britax e9l4741-decathlon (na) safety seat. while tightening the webbing across the toddlers chest, the harness and harness housing separated completely from the seat. the contact secured the child the best that she ...
BRITAX ROUNDABOUT in City Island, NY
Hi, my name is joann phillips an aaa member, and am experiencing a unique problem with the car seat, well actually my children in the car seats. i have properly installed britax car seats , 2005 & 2006 models)for both my 3 & 2 year old...
BRITAX ROUNDABOUT in City Island, NY
Hi, my name is joann phillips an aaa member, and am experiencing a unique problem with the car seat, well actually my children in the car seats. i have properly installed britax car seats , 2005 & 2006 models)for both my 3 & 2 year old...
BRITAX REGENT CLASSIC in Clovis, CA
My complaint is regarding the new britax regent manual(dated 06/07: http://www.britaxusa.net/support/regent_r2.pdf.pdf. it states that the short route for latch is required for children 40-80 pounds ,page 12. also, there is a warning tha...
BRITAX REGENT CLASSIC in Sellersburg, IN
Britax revised the manual to the regent effective the middle of june. this new manual is extremely confusing. over and over it contradicts itself to the point where i, a certified child passenger safety technician, am not sure how to inst...
BRITAX REGENT CLASSIC in Groton, CT
My complaint is regarding the new britax regent manual (dated 06/07): http://www.britaxusa.net/support/regent_r2.pdf.pdf. itl states that the short route for latch is required for children 40-80 pounds (page 12). there is also a warning...
2004 BRITAX E9L02-ROUNDABOUT in College Point, NY
I was using the britix's roundabout cars eat for my daughter since she as was born. she is now 2.5 years old. this seat has a weight limit of 40 lbs. my daughter is 30 lbs. she is able to push down the breast clip and wiggle her arms ou...
2006 BRITAX E9L47-DECATHLON in Tulsa, OK
I had buckled my 14 month old into her car seat and was tightening the belt (removing slack) when the entire housing that allows you to tighten and release the belt pulled out of the car seat. i could therefore not secure my daughter in th...
BRITAX MARATHON in Anoka, MN
Britax marathon e9l09ds. consumer states that rear facing lock off clips do not hold. when pressure is applied the clips pop off with or without a seatbelt inside of it.
2006 BRITAX E9L47-DECATHLON in Cedarhurst, NY
I bought a britax decathlon in march 2006 for my then 7 month old son. since i purchased it, the harness adjuster has been extremely difficult to adjust properly (to adequate tightness). now that he is forward facing, i cannot tighten it en...
2004 BRITAX E9L06-MARATHON in Emmett, ID
Tl contact owns a britax marathon e9l06 child restraint. the contact's child is able to pull the harness tightener, loosen the webbing, and remove himself from the seat. the manufacturer stated that they will send out a safety training de...
BRITAX REGENT CLASSIC in New Hope, PA
Tl contact owns a britax regent classic child restraint (model # e9l39c5). the contact stated that the base of the safety seat does not properly secure in his 2007 volkswagen passat station wagon or in his 2004 volkswagen passat. the manu...
2005 BRITAX E9L47-DECATHLON in Absecon, NJ
While trying to adjust the harness on the decathlon car seat the entire housing for the strap broke and popped out.
2005 BRITAX E9L47-DECATHLON in Orion, MI
The harness tensioner/release mechanism in the britax decathlon convertible car seat completely separated from the hard plastic seat shell. over the course of 8 months of use the belts got progressively harder to adjust. you had to pull ...
2006 BRITAX E9L47-DECATHLON in Zionsville, IN
I have a britax decathlon car seat purchased in 2006. it has been used for about one month, as my daughter is only 3 months old. the harness had been difficult to tighten, but not impossible. today, when i pulled on it to tighten one of ...
BRITAX CHILD SAFETY SEAT in Boise, ID
The britax parkway booster seat has an adjustable head rest which no longer stays in a locked position when raised. it dropped back to the lowest position when even the slightest amount of pressure was placed in it, including when my chil...
2004 BRITAX E9L20-COMPANION in Loudonville, NY
I am a certified child passenger safety technician #t021839. recently i was installing a new britax companion infant seat for a pregnant woman. i noticed that the harness retainer clip was a piece of flimsy plastic, and the straps kept co...
2001 BRITAX E9002-ROUNDABOUT in San Ramon, CA
Strap rubs child's neck, they are too close together.
2001 BRITAX E9031-SUPER ELITE in Tustin, CA
Britax super elite, nhtsa recall campaign #05c004000 britax provided "fix"--adjuster strap guide. as a cpst and owner of this cr, i cannot get the replacement part to work to correct the problem after repeated tries. other cpsts have als...
BRITAX BRITAX in Sonoma, CA
Tl* - the contact called regarding a recalled child safety seat. the child seat is a britax boulevard e9l5. the seat was manufactured on 01/06. the contact received a recall notice ,and she has been unable to reach anyone at britax. ...
BRITAX MARATHON in Poughkeepsie, NY
Tl* - the contact called regarding a britax marathon safety seat, model # p237000, manufactured in 02/05. the contact had the seat inspected by a safety seat technician, and the seat would not fit properly in the base of the seat. the te...
BRITAX MARATHON in Reston, VA
My britax marathon car seat does not lock in the upright position. i discovered this when installing a friend's car seat - i was unaware that the seat would not lock. i contacted britax usa who informed me that the car seat was unsafe to ...
BRITAX MARATHON in Fort Dodge, IA
My britax marathon car seat (dom 1-28-05) has a sticker that states "the american academy of pediatrics recommends forward facing until at least one year of age and 20 pounds (9kg)." this is incorrect as it should say rear facing instead...
BRITAX MARATHON in Fort Dodge, IA
My britax marathon car seat (dom 1-28-05) has a sticker that states "the american academy of pediatrics recommends forward facing until at least one year of age and 20 pounds (9kg)." this is incorrect as it should say rear facing instead...
BRITAX DECATHLON in Armada, MI
The harness adjuster in my britax decathlon was so tight it was nearly impossible to loosen or tighten the harness. in the process of trying to tighten the harness, the adjuster button popped loose at least twice on different occasions. t...
BRITAX MARATHON in Suffolk, VA
The seat doesn't lock in the upright mode which is required for use in the forward facing position. when we first bought the seat 2 years ago it did lock in the upright mode but its been in the rear-facing mode until recently so it has alw...
2004 BRITAX E9L02-ROUNDABOUT in New Brunswick, NJ
During a routine cps checkup it was determined that the buckle mechanism failed to engage on this css under certain circumstances on this seat.
2004 BRITAX E9L02-ROUNDABOUT in New Brunswick, NJ
During a child passenger event, it was determined that under certain circumstances the buckle mechanism on this child safety seat failed to engage.
BRITAX CHILD SAFETY SEAT in Austin, TX
Nhtsa should strengthen safety testing for car seats so that it is comparable with the tests conducted on new cars. that means including a side-crash test. if the new car assessment program is any indication, crash performance improves when...
BRITAX CHILD SAFETY SEAT in Boston, MA
Tl* - the contact complained of a failure with the britax regent child safety seat latch system. serial # 3990000449, model # e9l 3990. updated 02/22/07.
2004 BRITAX E9W30-HUSKY in Snellville, GA
Tl* - the contact stated the child safety seat strap/tether iwas not locking in place. the contact received the repair parts previously due to a recall buthe problem recurred. the contact hasdto tie a string or a scarf to secure the ch...
BRITAX DECATHLON in Reston, VA
When pulling on the belt to tighten the straps on our britax decathalon, the harness adjuster broke and pulled completely out of the unit. the harness adjuster was then no longer usable. we contacted britax, who offered to repair the seat...
2003 BRITAX E9L30-HUSKY in Berkeley, CA
No crash or injury. however, when buckling daughter into britax husky, (we have used for years) one of the ends of the straps came completely off. apparently, the looped end slipped off the bracket that holds the two ends of the straps on ...
2004 BRITAX E9L06-MARATHON in Lake Forest, CA
I believe that the straps used to anchor child car seats are too long. about a week ago after my wife had put the car seat in our toyota echo, i noticed the anchor strap was hanging out of the car in front of the rear wheel. if i had not ...
BRITAX MARATHON in South Windsor, CT
Britax marathon seat would not stand up right. plastic bar would not clip over metal bar to sit it in upright position.
2003 BRITAX ROUNDABOUT in Clive, IA
Dt*: the contact stated a nhtsa recall was found on the web # 01c003000 concerning the child seat buckle unlatching, there was no prior indication of problems with the child seat. the manufacturer was contacted, and determined that the ch...
BRITAX ROUNDABOUT in Brockton, MA
Dt*: the contact stated while driving various speeds, the child kicked the button on the child seat that released the belt. the manufacturer was not alerted. the child safety seat was a britax roundabout, manufactured on october 22, 2004.
2002 BRITAX E9L06-MARATHON in Gainesville, FL
Dt: the contact stated the adjustment strap to the harness was too easily accessible to the child in the safety seat, allowing the harness straps to be loosened. the base was also cracked. the manufacturer was contacted. manufacturer: brit...
2002 BRITAX E9L06-MARATHON in Gainesville, FL
Dt: the contact stated the adjustment strap to the harness was too easily accessible to the child in the safety seat, allowing the harness straps to be loosened. the base was also cracked. the manufacturer was contacted. manufacturer: brit...
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