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2002 HYUNDAI ELANTRA User Comment / Complaint
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2002 HYUNDAI ELANTRA User Comment / Complaint
2007-02-08 Crestwood, KY
I own a 2002 hyundai elantra. while driving in a neighborhood my daughter hit her brakes to avoid a dog. upon braking the left lower control arm of the vehicles suspension broke and as a result the left front tire was thrown into the back of the wheel well. if this had happened on the highway my daughter would have most certainly died. upon notifying hyundai i was told with 92,000 miles the car was out of warranty and they would do nothing to fix it. i then tried to present them with the failed part and was told that the hyundai representative would be at the dealership during the week of jan. 1 and i would receive a call. to this date (feb. 8) i have heard nothing. my calls to the dealership have gone unreturned. i am concerned that someone else driving a 4 year old vehicle may be killed by an unexpected rust through of a 4 year old part.
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2008-09-26 Orange, MA
As a professional mechanic I have seen many 2002 Elantra with rusted out lower control arms on both sides of the vehicle. Being this is a suspension component that keeps the wheels aligned as well as attached to the vehicle this is a serious safety concern. After doing alot of research online this appears to be more prevalent in the areas of the country where salt is used as a deicer on the roads. As far as I'm concerned this is a design flaw and should be corrected with a recall of both lower control arms.
I have learned that after contacting Hyundai Corporate offices a number of times that they will cover the replacement cost if the customer continues to call and request a regional representative to inspect the old parts.
The reps have the power to authorize the repair at no cost to the consumer.
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As a professional mechanic I have seen many 2002 Elantra with rusted out lower control arms on both sides of the vehicle. Being this is a suspension component that keeps the wheels aligned as well as attached to the vehicle this is a serious safety concern. After doing alot of research online this appears to be more prevalent in the areas of the country where salt is used as a deicer on the roads. As far as I'm concerned this is a design flaw and should be corrected with a recall of both lower control arms. I have learned that after contacting Hyundai Corporate offices a number of times that they will cover the replacement cost if the customer continues to call and request a regional representative to inspect the old parts. The reps have the power to authorize the repair at no cost to the consumer.