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1999 CHEVROLET C/K 3500 User Comments & Complaints

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1999 CHEVROLET C/K 3500 in Sherrills Ford, NC

This problem started approximately a year ago when the truck motor (1999 chevrolet 3500 diesel dually) suddenly shutdown while i was traveling down the interstate. after a few attempts it started and i had no further incidents that day. no...This problem started approximately a year ago when the truck motor (1999 chevrolet 3500 diesel dually) suddenly shutdown while i was traveling down the interstate. after a few attempts it started and i had no further incidents that day. no more incidents for a few weeks, it became an intermittent problem and after almost jack knifing the truck, pulling a 34 ft boat decided to take it a local shop for repairs. they were not able to find anything but said there may be an issue or recall, checked with a local chevrolet dealer. called dealership, explained issue, were informed no recalls. problem continued,tried another shop who told us the same thing about an issue and referred us to another shop for diesels. called dealership again and were told again no recalls. by this time the truck stalled continually. my son used the truck one evening , while going through a light the truck shutdown. he was almost rear ended and plowed into by oncoming traffic. immediately took truck to the local diesel shop. he knew what problem was but told us to first try dealership , it was an issue he knew had been taken care of before. with in 5 minutes of walking into dealership, my husband was informed, not only of what the problem was (without anyone looking at truck) but that the repairs may also be covered. it was a faulty fuel injector pump, since our truck has 132,000 miles, it is outside their parameters for coverage of 10 yrs or 120,000 miles. i feel this is a critical safety issue and should be addressed as a recall. i have contacted gm customer assistance. lastly, unfortunately, my son purchased a 1994 chevrolet 2500ck diesel that started the same thing and has been diagnosed as the same part failure. again, i truly believe, this should be addressed as a safety issue and a recall should be released asap. i am also going to try and research this issue through my local insurance agent to see if there have been any serious or fatal accidents due to the failure of this part.

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