This is a direct quote from your website (http://www.chryslerllc.com/aboutus/cerberus/): “Chrysler is a stronger, more consumer-focused company dedicated to anticipating and responding to the needs of its customers like never before.”

How can you respond to the needs of your customers if you policy is not to listen to them?

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On 11/7/07, customerassist wrote:

Thank you for contacting the Chrysler Customer Assistance Center
regarding your suggestions on the Dodge Sprinter.

As a matter of policy, the Chrysler Motors group does not review or
forward any outside suggestions for evaluation including (but not
exclusively) such items as advertising or sales promotional ideas or
programs, slogans, jingles, vehicle name proposals, vehicle styling art
or sketches, product features, components, accessories, propulsion
technologies, or any other unsolicited ideas or inventions.

We appreciate the time and effort you took to contact us about your
idea, however, we must rely on our worldwide employees, affiliate
suppliers, and creative agencies to devise and develop innovations.

Thanks again for your thoughtful support of Chrysler Motors.

Sincerely,

Jack Williams

Senior Staff Representative
Chrysler Customer Assistance Center